Their employees consist two layers:
• Production/Operational Staff
• Administration Staff
The Production staff hierarchy consists of a quality assurance manager, a production manager, and three supervisors and 175 Operational Staff. The administration staff consists of the two directors, two managers, an accountant and two executives.
Recently, the directors have noticed an increase in the employee turnover in the operational staff. They wish to find out why this is so although their salaries are above average when compared with other companies in the market.
The following feedback was noted after conducting a survey from the Operational Staff.
• The Operational staff receives minimum benefits. Benefits seem to only be given to personal in executives’ roles and above.
• Employees are eligible to minimum leave.
• Their work is not appreciated enough.
• Employees have no clear understanding of how their individual/group work standards have been evaluate and hence leading them to feel less appreciated.
• Minimum promotions. As an example Individuals rarely get the opportunity to be nominated to position above their positions. Operative to tam leader. Therefore leading them to lose interest to perform better.
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Questions
1. Analyze the Organizational Situation according to the Human Resource Context?
2. If you were Consultant to this Organization, What sort of actions would you suggest to put these firm back on track?